Rocketlane is shifting our customer onboarding experience into high gear; taking us from just task management to strategic delivery partner with greater visibility and collaboration on project activities, ultimately driving up CSAT.
Group Vice President of Professional Services & Customer Support, Clari
With Rocketlane, we make progress on tasks and milestones in collaboration with internal and external stakeholders. This brings transparency, ensures folks know what they need to do and when, thus increasing speed, client happiness.
Value delivery leader, Pando
Rocketlane drives consistency in our execution, helping us deliver value faster, thereby increasing retention and reducing avoidable churn. Our teams love the breadth of capabilities and product vision.
Co-Founder & CEO, Chargebee
Rocketlane helps my team stay organized and clearly communicate action items and target dates with our customers. I love the ability to have everything (both internal and external facing) in one place, and the customer-facing view helps us to put our best foot forward with customers.
Director of Customer Success, Clara Analvtics
I am noticing a distinct discipline in the way the customer onboarding team operates now that we have started using Rocketlane. Onboarding has become a thing within the company and is a key impact area for our customers.
Founder & CEO, Mad Street Den
Our team loved the small touches in the product that help us impress customers, the custom UI and domains to make it our own, and lastly, the proactive engagement from the Rocketlane team to help us succeed with their platform.
Chief Customer Officer at Netcore Cloud
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