Vidyard needed a centralised system to manage their complex onboarding process. They needed a tool that could give their team more visibility into the progress of each project, bring consistency into their implementations, and improve customer satisfaction.
- Complex and unpredictable onboarding process
- Low visibility into progress
- Difficulty hosting content
Vidyard is a video platform that enables businesses to create and share personalized videos throughout their entire sales cycle. It provides a comprehensive suite of tools for creating, editing, and distributing videos, making it easier for companies to engage with their audience and drive business results. Vidyard's platform also includes analytics and tracking features, allowing businesses to measure the performance and impact of their video content.
Director of CS & Senior Implementation Manager, Vidyard