Our customers are more involved than ever. Rocketlane’s customer portal gives them real-time visibility into the status of their onboarding project. They can complete tasks on time because they know exactly what they need to do and also hit us up instantly via built-in chat to communicate more effectively.
We see a really massive improvement in the number of accounts an implementation manager handles pre-Rocketlane and post-Rocketlane. In a short space of just two months, we’ve been able to accelerate time-to-value for our customers by 20%!
We work with big enterprises who’ve seen hundreds of vendors like us. Rocketlane has helped us be significantly different from our competitors through the onboarding experience we are able to offer our customers.