Implementation Stories

Implementation Stories
Richard Benavides on How Crew Reinvented Its SMB Onboarding From High-Touch to Self-serve
Richard shared his experiences with onboarding, the reasons for Crew’s switch to a low-touch customer onboarding model, and more
Kirthika Soundararajan
Content Marketer @ Rocketlane
Implementation Stories
Apoorva, Branch.io on High-touch Onboarding for Experienced Customers
Apoorva shares how she designs differentiated onboarding journeys for different customer segments
Kirthika Soundararajan
Content Marketer @ Rocketlane
Implementation Stories
Alex, Freshworks on the Impact of Culture on Project Execution
Alex talks about implementation and onboarding success in a multi-geography environment having cultural barriers
Varun Singh
Product Evangelist @ Rocketlane
Implementation Stories
Nimesh of Rockmetric on working with enterprise clients in finance
Nimesh Mehta, founder and CEO of Rockmetric, shares his honest reflections on his implementation journey
Varun Singh
Product Evangelist @ Rocketlane
Implementation Stories
How Innovaccer’s Customer Engineering Team Handles Implementation & Onboarding
Ashish Singh, Head, Customer Engineering & Analytics at Innovaccer, about Innovaccer’s data-focused approach, its focus on transparency
Kirthika Soundararajan
Content Marketer @ Rocketlane
Implementation Stories
How WebEngage's Onboarding Approach Adds To Their Customer Experience
Jharna talks about the huge role that onboarding plays in WebEngage's customer success journey
Kirthika Soundararajan
Content Marketer @ Rocketlane
Implementation Stories
How Pando's implementation team onboarded 20 enterprise clients in two years
Nigamanth Srivatsan, Director - Customer Success, at Pando, a freight management SaaS company, shares the lessons learnt from onboarding
Srikrishnan Ganesan
Co-founder, Rocketlane

Bringing order to your
implementation and onboarding chaos.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.