Madhushree Menon

Content Marketer @ Rocketlane

Madhushree Menon is a content marketer at Rocketlane. She mainly focuses on SEO blogs, but also dabbles in other forms of content. A true Hufflepuff at heart, she loves to binge-watch anime, explore new cuisines, and learn new languages.

5 must-know project delivery and PS ops trends for 2025

At TSIA World Envision, Srikrishnan Ganesan discussed top trends in project delivery and how organizations can drive impact in 2025.

Crafting a winning professional services strategy

At PropelX, a panel of speakers discussed how to build a winning professional services strategies to help your organization scale.

Improving business intelligence strategies for PS firms

Discover how professional services firms can overcome BI implementation challenges and enhance strategies to drive business value.

Breaking departmental silos in professional services firms

Delve into what departmental silos are in professional services firms and how they can be broken down by cross-functional collaboration.

Tips to overcome challenges in resource request workflows

Discover the importance of resource request workflows. Learn about the challenges that teams face with them and how to overcome them.

Scaling without compromising: Blending digital and human touchpoints

Ciara Conlon of MongoDB discusses how to scale your customer onboarding function without compromising on quality or customer experience.

Sprinting to success: Implementing scrum methodology for seamless customer onboarding

Jasmine Reynolds discusses how the scrum methodology can help divide the customer onboarding journey into sprints for better customer experi

Unveiling the first value advantage: What's behind the smoke?

Jarvis Harris discusses the 'first value advantage.' Learn how to lead the implementation instead of following your customers' cues.

From service to solution: Leveraging product thinking in professional services

At Propel24, Rocky D'Souza from Netomi discusses how you can make your services tangible and standardized to scale your organization.

Proactive vs. reactive: How modern PS teams leverage data to their advantage

At Propel24, Mark Sloan of Asaph Advisors discusses how Professional Services teams can act proactively with their sales and HR teams.

Simplifying billing automation for PS businesses

Discover billing automation, the billing challenges professional services firms face, its benefits, and steps to streamline the process.

Mastering subscription billing: Best practices for professional service businesses

A must-have guide for professional service firms on implementing subscription billing to drive growth and enhance customer retention.

Preflight Conversations

Defining onboarding phases for highly configurable multi-module products

Explore the rationale of packaging services products and the essential elements needed to package them efficiently based on customer needs.

Customer onboarding benefits for retention and acquisition

Learn how to build brand loyalty and retain customers. Discover customer onboarding and how it impacts customer acquisition and retention.

Benefits of implementing expense tracking in a PSA tool

Explore expense tracking and the key benefits of implementing it. Also learn how to set up expense tracking in a PSA tool effortlessly.

Steps to build and read a capacity report

Discover the benefits of capacity reports. Learn the various types of capacity reports and steps to build and interpret one.

Resource planning and forecasting with Rocketlane

Explore the basics of resource planning and forecasting with Rocketlane and discover how to streamline project management processes.

4 reasons why you should have a project health dashboard

Discover the power of project health dashboards. Learn what they are and why they are essential for improving project performance.

Mastering project planning in 6 Steps: Your essential guide

Project planning saves time and boosts efficiency. Discover the key elements of project planning and how to master it in 6 simple steps.

Transitioning your PS business to a subscription model

Explore how professional services are adopting subscription models. Discover their benefits, best practices, and key factors to consider.

5 spreadsheet alternatives to boost resource management

Discover the limitations of spreadsheets and explore 5 spreadsheet alternatives for resource planning and forecasting.

Resource management lifecycle: Benefits and phases

Explore the world of resource management lifecycle. Discover its different phases, and how it benefits your organization.

Project governance: Tips for enhanced project management

Learn about project governance, types of project governance models, and project governance tips to enhance project management.

Customer-centric project management: A 6-step guide

Explore customer-centric project management. Also, discover its advantages and 6 simple steps to become a customer-centric project manager.

Turning strategic priorities into measurable KPIs

Discover how CS Ops teams can turn strategic value delivery goals into actionable KPIs. Learn how to measure success through these KPIs.

How to build a workload management plan that boosts efficiency

Learn how to build a workload management plan to improve productivity. Discover how workload management improves employee satisfaction.

5 key elements of project management and planning

Discover the role of project planning, the five essential elements of project management, and how they impact the success of your project.

3 different project management goals to boost success

Wondering what project management goals to track for your business? Here are 3 different project management goals to increase success.

Implementation Stories

Maximizing impact: Lean teams in large client rollouts

Learn to maximize impact with lean implementation teams and the process of scaling documentation and training for larger implementations.

Mastering resource allocation: A 6-step guide to success

Wondering how to track resource allocation for your organization? Here is a guide to resource allocation and steps to track it effectively.

Preflight Conversations

CCO Masterclass with Rod Cherkas: Strategies and skills to develop into a successful CCO

Learn how to build relevant skills for your career and how to harness various tools and resources to enhance your work-life balance.

5 capacity planning tricks to avoid project management nightmares

Learn about capacity planning, the factors that impact it, and 5 capacity planning steps to avoid project management nightmares.

7 reasons your company needs to implement PSA software

Want to break free from a thousand applications for your project management? Here are 7 reasons your company should invest in PSA software.

Accelerate adoption with customer-centric onboarding

Learn more about the principles of customer-centric onboarding and gain insights into implementing a customer-focused onboarding strategy.

How to reduce time-to-value for your customers

Learn more about time-to-value and spot the signs of dissatisfaction in your customers. Discover 5 ideas to improve TTV for your customers.

Optimizing billable utilization for success (+3 other valuable metrics)

Learn how to measure, optimize, and improve your company’s billable utilization rate. Our comprehensive guide explains all the points.

5 key benefits of adopting PSA software for professional services firms

Considering getting a PSA software for your professional services firm? Here are 5 key benefits of PSA software for your business.

Crafting an effective billable utilization plan for your team

Discover how to create a successful billable utilization plan for your professional services business.

PSA vs. ERP software: Key differences, features, and benefits

Expore the difference between Professional Services Automation and Enterprise Resource Planning. Also learn their features and benefits

How to write an effective project mission statement

Explore what a project mission statement is. Also, learn its purpose, when to draft it, and how to draft it effectively.

Champion Engagement Model: Best practices for identifying your customer champion

Learn how to spot your customer champion and discover some best practices on how to enhance your customer champion engagement.

4 tips to ensure a smooth SMB implementation and onboarding

Learn effective strategies for SMB customer onboarding and implementation to ensure a seamless process. Get expert guidance now!

Strategies for maximizing billable utilization for your professional services firm

Learn more about billable utilization, the benchmark, and the strategies for maximizing billable utilization in professional services firms

How to maximize the ROI of PSA software: Benefits and key metrics

Stop contemplating whether or not to invest in a PSA tool. Here's a guide on maximizing the ROI of PSA, benefits, and key metrics to track.

Move your service delivery into the fast lane

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