If the idea of using today’s data to solve tomorrow’s problems excites you, you’d love CS Ops, says Tony Macias in this interview with us

We spoke to Deborah Andrews, Customer Office Operations Director at Unit4, about transitioning to CS Ops, the skills you need to succeed

The Director of Customer Success Operations at Gong talks about how has thoughtfully crafted her career path, trends she foresees

Asia and Phil talk about how they got into CS Ops, the must-have skills to succeed in the function, and more.

The Director of Client Services Strategy & Operations @ AppsFlyer talks about skills to look for, how to structure CS Ops, and more

Soumitra tells us what made him want to transition to CS Ops, how he made it, and the skills required to make the transition.

Karen Werner, a seasoned CS Ops professional, talks about the function, and things to consider when buiilding the function at your company

The two talk about setting up the function at Chargebee, the skills required for a CS Ops role, and potential career path

Jennie Li & Allastair Meffen of Definitive Healthcare talk about how they set up a CS Ops function at their organization