SaaS Software Solutions

The #1 Customer Onboarding Platform for SaaS

Accelerate time-to-value and maximize NRR

Purpose-built for onboarding and implementation, with an elegant, easy to-use interface that increases engagement and productivity

Everything you need and everything your customers want

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“Rocketlane gives us a single source of truth for all things onboarding. We now have a way to benchmark, analyze, and optimize our onboarding process—with each new customer and for every project.”

Shehzad Karkhanawala

Vice President, Global Marketing,
Joveo

Customer Onboarding Software at its Best

Accelerate time-to-value and maximize NRR

Purpose-built for onboarding, with an elegant, easy to-use interface that leverages technology to increase productivity

Everything you need and everything your customers want

Book a demo

“Rocketlane helps us deliver more for less, taking us from just task management to strategic delivery with greater visibility and collaboration on project activities, ultimately driving up CSAT.”

Robert Block

Group Vice President of Professional Services & Customer Support, Clari

Customer Onboarding Software at its Best

Accelerate time-to-value and maximize NRR

Purpose-built for onboarding, with an elegant, easy to-use interface that leverages technology to increase productivity

Everything you need and everything your customers want

Book a demo
Used by companies worldwide

What you need, built for the way you work

Visibility

Get transparency and powerful reporting to keep customer satisfaction and retention high

Consistency

Customizable templates improve efficiency (internal and external) throughout  the onboarding process

Collaboration

Engage customers faster to speed up adoption and hold them accountable for joint success

VISIBILITY

Shorter time-to-value

Identify bottlenecks to continually optimize and deliver a better customer experience

Total visibility in real time for you and your customers reduces time to go live and accelerates revenue

World-class integrations

Productivity tools (Slack, Jira, etc.)

CRM (Salesforce, HubSpot, etc.)

Customer Success platforms (Gainight, ChurnZero, etc.)

Consistency

Increase efficiency

Easily create templates, then reuse to save time and make sure all clients have a first class experience

Automate updates, tasks, reminders, and more

Increase accountability

Use the platform to clearly set expectations, both internally and externally (with ongoing CSAT)

Resource and time management tracking

COLLABORATION

A branded onboarding portal for every customer

Share documents and collaborate live on tasks

Tag people and send updates with a click, with links that take them directly to a view or task

Different views based on user levels (some with no login required)

Guide and engage customers to complete tasks faster

Intuitive, easy-to-use interface and 24/7 status updates improve transparency and collaboration

Collaboration

Customer-facing onboarding portal

Productivity tools (Slack, Jira, etc.)

Guide and engage customers to complete tasks faster with a customer portal white-labeled for your brand

Custom views based on user level (some with no login required)

Customer-facing onboarding portal

Productivity tools (Slack, Jira, etc.)

Guide and engage customers to complete tasks faster with a customer portal white-labeled for your brand

Custom views based on user level (some with no login required)

Book a demo

Meet some of our customers

We have hundreds of happy customers worldwide (98% of our ratings on G2 are 5-star).  Here are a few that have shared their experiences with us.

Mosaic needed a solution that could replace their chaotic Google sheets workflow and standardize their onboarding process

GoCardless needed a tool to accelerate their customers' go-live journeys while giving them visibility into the progress of each project

Clari wanted to move from basic project management to true onboarding

“Rocketlane helps us deliver more for less, taking us from just task management to strategic delivery with greater visibility and collaboration on project activities, ultimately driving up CSAT.”

Robert Block

Group Vice President of Professional Services & Customer Support, Clari

Read their story

Clari wanted to move from basic project management to true onboarding

“Rocketlane helps us deliver more for less, taking us from just task management to strategic delivery with greater visibility and collaboration on project activities, ultimately driving up CSAT.”

Robert Block

Group Vice President of Professional Services & Customer Support, Clari

Read their story

Clari wanted to move from basic project management to true onboarding

“Rocketlane helps us deliver more for less, taking us from just task management to strategic delivery with greater visibility and collaboration on project activities, ultimately driving up CSAT.”

Robert Block

Group Vice President of Professional Services & Customer Support, Clari

Read their story

Clari wanted to move from basic project management to true onboarding

“Rocketlane helps us deliver more for less, taking us from just task management to strategic delivery with greater visibility and collaboration on project activities, ultimately driving up CSAT.”

Robert Block

Group Vice President of Professional Services & Customer Support, Clari

Read their story

Rocketlane is a leader in Professional Services Automation on G2
Rocketlane is a leader in Professional Services Automation on G2
Rocketlane is a leader in Professional Services Automation on G2

Category leader on G2

96%

Ease of admin

#1

Ease of use

95%

Likely to recommend

Move your service delivery into the fast lane

Deliver projects on time and on budget. Collaborate with your team, partners, and customers. Without scope creep, stress, or missed goals.

Try for freeBook a demo

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