2025 Professional Services Maturity™ Benchmark Report

We partnered with Service Performance Insight (SPI) to bring out the 18th Professional Services Maturity™ Benchmark report.

Some Key Findings

Rooted in insights from more than 400 companies across seven industries, this report reveals how top professional services organizations (PSOs) are navigating global challenges—and thriving.

75%

PS leadership endorses AI integration to boost efficiency.

168%

Deal pipelines exceed quarterly forecasts, proving strong market demand.

35%+

Consistent project margins highlight effective pricing and streamlined delivery.
Referenced in Table 69 on page 86
Referenced in Table 3 on page 11 under Five-Year Trends
Referenced in Table 3 on page 11 under Five-Year Trends

Why 2025 Could Be a Breakout Year

Tap into AI, refine your pricing, and invest in specialized talent—so you can transform challenges into growth.

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AI & Process automation

Drive predictable margins with advanced analytics and real-time scheduling.

Smart, Value-based pricing

Show measurable ROI and build trust through transparent pricing models.

Skilled teams & delivery

Retain specialized talent to ensure top-notch service delivery.

Redefine service delivery in your organization

At Rocketlane, we help professional services teams streamline delivery from start to finish—ensuring superior client experiences and more predictable outcomes.