With a big logo signing up and another threatening to churn, Sarah, CEO of RevRocket, feels like she's fighting a tiring battle. Luckily, she has a stellar team that will go above and beyond for the company. Do they succeed? See for yourself!
Adding a big logo to your customer base is only half the battle won. Making a stellar first impression and setting yourself up for a long-term successful relationship with them? That's where you need reinforcements.
This short fiction follows the story of the team at RevRocket as they deal with the myriad complexities that crop up when you work towards bringing customer-centricity into your team's DNA.
Pick up this book to learn what out-of-the-world customer onboarding looks like.
Based on true events
Packed with actionable insights
Instant digital access
Includes free self-assessment