This webinar is best for:
Implementation professionals

Discover the latest insights and trends shaping customer onboarding in 2024 with our highly anticipated State of Customer Onboarding Survey. In this dynamic session, industry experts break down the top challenges, goals, and emerging practices in customer onboarding, providing actionable strategies to elevate your onboarding processes and impact your business success.

This session serves as your guide to navigating the evolving landscape of customer onboarding, helping you make informed decisions to drive growth and improve customer experiences.

Key takeaways:

• The role of customer onboarding as an independent function: Learn whether creating a dedicated onboarding team can enhance your organization’s efficiency and customer success.
• Impacting business goals: Explore strategies to empower your onboarding team to drive measurable results across the customer lifecycle.
• Monetizing implementations: Understand whether charging for implementations can align with your business objectives and customer expectations.
• Top goals for 2024: Gain insights into the key priorities of customer onboarding professionals globally and how they apply to your team.

Why watch?

If you’re a customer onboarding professional, customer success leader, or business operations manager, this webinar provides the insights you need to kick off 2024 with confidence. Stay ahead of trends, refine your strategies, and position your team for success in the year ahead.