Session by Benjamin Sandmann, VP WW Professional Services, MongoDB
9:45 am
|
Ballroom
10:15 am
Session
Addressing PS practice challenges with modern tools and techniques
10:15 am
|
Ballroom
Brian
Hodges
10:45 am
Break
10:45 am
|
11:00 am
Session
The Influence Playbook: Driving System Adoption Through Smart Conversations
11:00 am
|
Ballroom
Jenn Brantmier
11:30 am
Panel Discussion
AI in the enterprise: CIO Perspectives on AI, transformation, and the role of PS | Gary Sorrentino, Global CIO, Zoom | Jim Siders, CIO, Palantir Technologies | Ashwin Ballal, Chief Information Officer, Freshworks
11:30 am
|
Ballroom
12:15 am
Lunch
12:15 am
|
1:15 pm
Session
Professional Services for a Multi-Product SaaS Company
1:15 pm
|
Ballroom
Justin Collins
1:45 pm
Session
How we took our Services Business from negative Gross Margin to +28% in 2 years leading to a successful $1.8B exit by Nav Kalra, Senior Vice President, Professional services, OpenGov & Hallie Donovan, Manager, Professional Services Operations, OpenGov
1:45 pm
|
Ballroom
2:15 pm
Panel Discussion
Panel Discussion
2:15 pm
|
Ballroom
2:45 pm
Session
Strategic Resource Management to Accelerate Customer Time to Value
2:45 pm
|
Magnolia
Gian Luis Delgado
2:45 pm
Session
Scaling Professional Services in High-Growth SaaS: Lessons from MaintainX, Deel, and Lever
2:45 pm
|
Ballroom
Bradley Liou
3:30 pm
Break
3:30 pm
|
3:45 pm
Panel Discussion
Panel Discussion
3:45 pm
|
Magnolia
3:45 pm
Workshop
Services as a Product (SaaP™) - How to Accelerate Services Sales & Set Yourself up for Success
3:45 pm
|
Ballroom
Mark Sloan
4:30 pm
Session
Session by Kevin Gust, Risk Advisory Practice Director, Safe Security
4:30 pm
|
Magnolia
4:30 pm
Session
From Implementation to Impact: Using Data to Accelerate Time-to-Value
4:30 pm
|
Ballroom
Lisa LaVan
5:00 pm
Awards Ceremony
Rocketlane Award Ceremony & Closing Session
5:00 pm
|
Ballroom
5:30 pm
Networking Dinner
5:30 pm
|
DAY 2
May 15, Thursday
Time (PST)
TITLE
Speaker
7:30 am
Networking Breakfast
7:30 am
|
9:00 am
Session
Introduction
9:00 am
|
Ballroom
9:10 am
Keynote
Product Keynote
9:10 am
|
Ballroom
9:40 am
Session
The Growth Stage SaaS Paradox: Why PS Leaders Keep Fixing the Wrong Things