Agenda

Hyatt Regency

Santa Clara

MAY

14 - 15

SESSIONS

DAY 1

May 14, Wednesday
Time (PST)
TITLE
Speaker
7:30 am
Registration & Networking Breakfast.
7:30 am

|

9:00 am
Introduction
9:00 am

|

Ballroom
9:15 am
Keynote
Keynote
9:15 am

|

Ballroom
9:45 am
Session
Session by Benjamin Sandmann, VP WW Professional Services, MongoDB
9:45 am

|

Ballroom
10:15 am
Session
Addressing PS practice challenges with modern tools and techniques
10:15 am

|

Ballroom
Brian
Hodges
10:45 am
Break
10:45 am

|

11:00 am
Session
The Influence Playbook: Driving System Adoption Through Smart Conversations
11:00 am

|

Ballroom
Jenn Brantmier
11:30 am
Panel Discussion
AI in the enterprise: CIO Perspectives on AI, transformation, and the role of PS | Gary Sorrentino, Global CIO, Zoom | Jim Siders, CIO, Palantir Technologies | Ashwin Ballal, Chief Information Officer, Freshworks
11:30 am

|

Ballroom
12:15 am
Lunch
12:15 am

|

1:15 pm
Session
Professional Services for a Multi-Product SaaS Company
1:15 pm

|

Ballroom
Justin Collins
1:45 pm
Session
How we took our Services Business from negative Gross Margin to +28% in 2 years leading to a successful $1.8B exit by Nav Kalra, Senior Vice President, Professional services, OpenGov & Hallie Donovan, Manager, Professional Services Operations, OpenGov
1:45 pm

|

Ballroom
2:15 pm
Panel Discussion
Panel Discussion
2:15 pm

|

Ballroom
2:45 pm
Session
Strategic Resource Management to Accelerate Customer Time to Value
2:45 pm

|

Magnolia
Gian Luis Delgado
2:45 pm
Session
Scaling Professional Services in High-Growth SaaS: Lessons from MaintainX, Deel, and Lever
2:45 pm

|

Ballroom
Bradley Liou
3:30 pm
Break
3:30 pm

|

3:45 pm
Panel Discussion
Panel Discussion
3:45 pm

|

Magnolia
3:45 pm
Workshop
Services as a Product (SaaP™) - How to Accelerate Services Sales & Set Yourself up for Success
3:45 pm

|

Ballroom
Mark Sloan
4:30 pm
Session
Session by Kevin Gust, Risk Advisory Practice Director, Safe Security
4:30 pm

|

Magnolia
4:30 pm
Session
From Implementation to Impact: Using Data to Accelerate Time-to-Value
4:30 pm

|

Ballroom
Lisa LaVan
5:00 pm
Awards Ceremony
Rocketlane Award Ceremony & Closing Session
5:00 pm

|

Ballroom
5:30 pm
Networking Dinner
5:30 pm

|

DAY 2

May 15, Thursday
Time (PST)
TITLE
Speaker
7:30 am
Networking Breakfast
7:30 am

|

9:00 am
Session
Introduction
9:00 am

|

Ballroom
9:10 am
Keynote
Product Keynote
9:10 am

|

Ballroom
9:40 am
Session
The Growth Stage SaaS Paradox: Why PS Leaders Keep Fixing the Wrong Things
9:40 am

|

Ballroom
10:10 am
Session
From Start to Success: Mastering the End-to-End Customer Journey to Deliver Unmatched Value
10:10 am

|

Ballroom
10:40 am
Panel Discussion
AI-First Leadership: How Technology is Elevating Middle Managers and Senior Leaders to Think Faster, Work Smarter, and Lead Better.
10:40 am

|

Ballroom
10:40 am
Workshop
Workshop
10:40 am

|

Magnolia
11:25 am
Break
11:25 am

|

11:35 am
Session
Session by Siddhant Puri, Head of Growth, Retool
11:35 am

|

Magnolia
11:35 am
Session
Session by Chase Potter, VP, Professional Services, AlayaCare
11:35 am

|

12:05 am
Networking Lunch
12:05 am

|

1:00 pm
Session
Rocketlane Product roadmap
1:00 pm

|

Magnolia
1:00 pm
Session
The Domino Effect: Stopping Risk Chain Reactions in Onboarding
1:00 pm

|

Ballroom
1:30 pm
Session
The Power of Story Telling with Data
1:30 pm

|

Ballroom
1:30 pm
Session
Session by Daniel Levine, Director, Implementation & Professional Services, Clutch
1:30 pm

|

Magnolia
2:00 pm
Break
2:00 pm

|

2:15 pm
Session
Unveiling the MEDDPIC framework for Professional services leader
2:15 pm

|

Ballroom
2:15 pm
Session
How Rocketlane uses Rocketlane
2:15 pm

|

Magnolia
2:45 pm
Session
Session on Governance and Financials
2:45 pm

|

Ballroom
2:45 pm
Workshop
Training session by Rocketlane
2:45 pm

|

Magnolia
3:15 pm
Closing Session
3:15 pm

|

Ballroom