Propel22

World’s first customer onboarding conference
Propel22
Creating early wins with the first value delivery framework: Irit Eizips for Propel22
Getting your customers to realize value during the onboarding phase can set you up for success
Kirthika Soundararajan
Content Marketer @ Rocketlane
Propel22
Building a better strategy for effective go-lives and solution adoption: Peter Armaly for Propel22
Onboarding is more than just checklists and project management
Kirthika Soundararajan
Content Marketer @ Rocketlane
Propel22
Establishing successful KPIs: Meg Lovell for Propel22
Meg Lovell walks us through constructing and leveraging KPIs for onboarding success
Kirthika Soundararajan
Content Marketer @ Rocketlane
Propel22
Accelerating onboarding outcomes with value mapping: Matthew May for Propel22
How to apply Matthew May's Value Gap Map for accelerated onboarding outcomes
Kirthika Soundararajan
Content Marketer @ Rocketlane
Propel22
Why onboarding is tough - war room stories: Jeff Kushmerek for Propel22
Jeff tells us why we feel onboarding is challenging and how it can be made simple.
Shuvedha Subramaniam
Content Marketer @ Rocketlane
Propel22
Overcoming onboarding challenges from Seed to Series B: Gemma Cipriani-Espineira and Gaines Murfee for Propel22
From real scenarios at Chili Piper, learn what to do and what not to do when scaling from Seed to Series B.
Shuvedha Subramaniam
Content Marketer @ Rocketlane
Propel22
What no one told you about scaling your onboarding team: Jerry Henry for Propel22
How to think about scaling an onboarding team: metrics, hiring, and more
Kirthika Soundararajan
Content Marketer @ Rocketlane
Propel22
Handling critical moments in the customer journey: Ed Powers for Propel22
The science behind customer experiences and how you can leverage it to increase renewals and expansions
Kirthika Soundararajan
Content Marketer @ Rocketlane
Propel22
QBRs are stupid, and OBRs are smart: Aaron Thompson for Propel22
Why you should favor OBRs over QBRs, and an auditing template to get you started
Rahul Sridhar
Content Marketer @ Rocketlane
Propel22
Creating Your First 15 Training Videos: Bill Cushard for Propel22
You don't have to be an exceptional designer to create your training videos. Do it simple. Learn from the expert, Bill Cushard.
Shuvedha Subramaniam
Content Marketer @ Rocketlane
Propel22
The Post-Sale SCALING™ Framework: Rod Cherkas for Propel22
How you can package your services offering to support fast growth.
Rahul Sridhar
Content Marketer @ Rocketlane
Propel22
Setting Up an Onboarding Motion That'll Scale With You: Kristi Faltorusso & Maranda Dziekonski for Propel22
Learnings and insights on setting up an onboarding motion that grows with the organization.
Rahul Sridhar
Content Marketer @ Rocketlane
Propel22
Onboarding and The Company Organizational Chart: Mikael Blaisdell & Kristen Hayer for Propel22
Wondering where in your org chart your onboarding team fits in? Read on.
Shuvedha Subramaniam
Content Marketer @ Rocketlane
Propel22
How to design and implement the onboarding process: Lincoln Murphy by Propel22
How do you go about designing and implementing a solid onboarding process? Lincoln Murphy has a few pointers for you.
Rahul Sridhar
Content Marketer @ Rocketlane
Propel22
Leveraging Customer Intelligence For Customer Onboarding Success: Mary Poppen for Propel22
The way forward is data driven. Learn how leveraging customer intelligence can help with onboarding success.
Shuvedha Subramaniam
Content Marketer @ Rocketlane
Propel22
Who thinks you're customer-centric? You? Or your customers? - Donna Weber for Propel22
How to turn the spotlight on your customers and deliver a superior customer experience, truly.
Shuvedha Subramaniam
Content Marketer @ Rocketlane
Propel22
Propel22: We're just getting started!
The world’s first-ever customer onboarding conference was a huge success!
Kirthika Soundararajan
Content Marketer @ Rocketlane
Propel22
Scaling Onboarding at Hubspot: Aaron Jones for Propel22
Read on to understand how Hubspot has been scaling up its onboarding process to serve customers in 120 different countries
Rahul Sridhar
Content Marketer @ Rocketlane
Propel22
What to do when you are delaying your customer's success: Star Hofer for Propel22
The key to customer success is preparing them for onboarding even before the phase has begun.
Shuvedha Subramaniam
Content Marketer @ Rocketlane
Propel22
Starting the renewal at “Hello”: Emilia D'Anzica for Propel22
If you're not onboarding customers right within their first 100 days, then there's no way you can expect them to be repeat customers.
Rahul Sridhar
Content Marketer @ Rocketlane
Propel22
Customer Onboarding: AHA! or WTF?: Lincoln Murphy for Propel22
What failed and great onboarding experiences look like.
Rahul Sridhar
Content Marketer @ Rocketlane

Bringing order to your
implementation and onboarding chaos.

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