Features
Visibility
Customer experience
Consistency
Collaboration and Productivity
Ask us anything
Join an AMA-style webinar to evaluate if Rocketlane is right for your business.
Book your spot →
Press
Podcast
Webinars
Resources
Resources
Help Center
Learn how to use rocketlane
Blog
Musings in Customer success
Podcasts
Stories about Implementations
Preflight Community
An exclusive tribe of leaders and practitioners who manage customer onboarding, implementations, and value delivery.
Join Now →
Preflight
Go to main website
Customer onboarding tips
Customer onboarding best practices, framekworks, and tips from the CEO's desk
Customer onboarding tips
Customer onboarding tips for planning UAT and validation
Tips on change management, taking the lead with customers, and weekly showcases.
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
Customer onboarding handoff calls and weekly standups
On peer pressure as a tactic, cut-over plans, weekly onboarding stand-ups, and more.
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
On hyper-care, OBRs, and Onboarding Enablement Packages
Onboarding Enablement Package, Onboarding Business Reviews, what hyper-care can do for your customers, and more.
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
Customer onboarding challenges and tips to overcome them
Learn about showing flexibility in your implementation plans, customer effort levels, and the importance of quarterly reflection meetings
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
Customer Onboarding Tips Part V: Process Level Enhancements
Of training videos, readiness kits, engineering a great first impression, and more.
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
Customer Onboarding Tips Part IV: Establish a rhythm for onboarding
The importance of continuous feedback, having the human touch in onboarding, setting a cadence for communication, and more.
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
The Ultimate Customer Onboarding Tips - Part III: Shoot for the stars
A collection of the most insightful client onboarding tips from Rocketlane's CEO, Srikrishnan Ganesan
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
How to level up your customer onboarding game
A collection of the most insightful customer onboarding tips from Rocketlane's CEO, Srikrishnan Ganesan
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
The Ultimate Customer Onboarding Tips - Part I
A collection of the most insightful customer onboarding tips from Rocketlane's CEO, Srikrishnan Ganesan
Srikrishnan Ganesan
Co-founder, Rocketlane
Accelerate time to value for your customers with Rocketlane
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.