[Podcast Feature] Rocketlane CEO Srikrishnan Ganesan on Building an AI-First Future for Client Delivery

Rocketlane Co-founder and CEO Srikrishnan Ganesan recently joined Flor Laorga on The Humans & AI Show to talk about the future of AI in professional services and why he started Rocketlane. Drawing on his experience building SaaS companies—including co-founding Konotor (acquired by Freshworks) and helping shape Freshchat—Sri shares how firsthand challenges with client-facing project delivery led to the birth of Rocketlane.

In the episode, Sri dives into:

• The inspiration behind Rocketlane’s mission to transform onboarding and service delivery
• How AI is shifting from simple automation to strategic decision-making
• Why he sees AI as an “intern” that gets better with human collaboration
• How Rocketlane embraces AI-first thinking by reimagining workflows and prioritizing clean, usable data
• The role of ethics, experimentation, and curiosity in building sustainable innovation

Catch the full episode to hear how Sri and the Rocketlane team are reshaping the future of client delivery

Listen to the episode here