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rating 4.8/5
The collaborative customer onboarding solution
Bring customer collaboration, communication, and project management into one place.
Accelerate time-to-value and deliver a consistent, high-impact onboarding experience every time with Rocketlane.
Ready to make the switch?
Backed by the best in business
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Powering service delivery teams
60%
increase in time-to-value
83%
Utilization rates achieved
3X
improvement in CSAT scores
360° visibility: Stay on top of every project
Get into the nitty-gritty of each customer project, track progress, monitor statuses, and assign tasks with ease.
Custom project fields let you adapt to different workflows, while real-time insights help you spot issues early and keep delivery on track.
Seamless, fast, and repeatable onboarding
Onboarding doesn’t have to be chaotic—deliver consistent, high-quality experiences with the right tools.
It crafts tailored updates for every stage of the project and ensures smooth handoffs with full visibility into client expectations, sentiment, and progress.
SmartFill lets you auto-populate status updates, forms, and contracts with the right info, so you spend less time filling in the blanks and more time moving things forward.
Standardize how you work, ensure nothing slips through the cracks, and keep every project running smoothly from start to finish.
Delightful experience with Customer Portal
Create a seamless, personalized experience that keeps your customers engaged and informed.
With flexible templates and a customizable approach, you can easily customize workflows, timelines, and deliverables to suit each customer’s unique needs, all while keeping things fun and intuitive.
Automated nudges keep things on track, while CSAT surveys help you understand customers' sentiments.
With visibility into their tasks and deadlines, it’s easier for them to stay on track, respond faster, and keep the momentum going.
Integrations
Connect Rocketlane to the tools you use everyday. Reduce busywork, get customers to value faster.
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Assemble the right team every time
No more manual resource allocation in spreadsheets. Quickly bring together the right team for every project based on real-time availability, skillsets, and project needs.
With full visibility into bandwidth and workloads, you can assign with confidence, prevent burnout, and ensure nothing slips through the cracks.
Ensure a faster and smoother onboarding experience for your customers from the beginning.
Manage the entire delivery lifecycle in one place
From project creation to delivery—manage everything under one roof in Rocketlane. Plan with clarity, allocate the right resources, track budgets, and monitor progress in real-time.
With everything in one place, you can adapt quickly, keep teams aligned, and deliver projects on time and within budget.
No silos, no errors, and no chaos. Just smooth, predictable success.
I think it's probably a positive thing to say that everybody is tired of me saying, 'We could do that in Rocketlane. Like, we could just do that in Rocketlane.' I still say it probably at least once a week at this point.
Rocketlane has truly embraced the goal of being customer-centric by providing a one-stop shop for their clients.
Being able to see my utilization, not just today, but also in the future, has been huge. I use this feature constantly. It’s a core component of how I manage my day-to-day work.
Recognised by G2 as a Leader in the Professional services category
Move your service delivery into the fast lane
Deliver projects on time and on budget. Collaborate with your team, partners, and customers. Without scope creep, stress, or missed goals.