Accelerate customer time-to-value with Rocketlane agents

AI Agents help you:

Turn sales handoffs into ready onboarding plans

Coordinate updates, follow-ups, and next steps

Keep implementations on track with less manual chasing

See Rocketlane in Action

Before

“Before Rocketlane, onboarding new franchisees was chaos — Slack messages, spreadsheets, endless follow-ups.”

After

“Now, every store follows the same structured path, AI handles the busywork, and we capture 100% of franchise commitments with zero drop-offs."

Erika Fray
Vice President of Project
Management at Earthwise Pet
Before

“We used to juggle spreadsheets and emails just to keep projects on track.”

After

With Rocketlane, everything runs seamlessly. Tasks auto-generate, follow-ups happen automatically, and client engagement has soared by 86%.

Chris Erik Jensen,
the Chief Product Officer, ERPgruppen

“What excites me about Timesheet Policies is the ability to bring structured guardrails into our time data. The idea that we can encode our policies directly into the system to catch issues at the end of the week or month, feels like a meaningful shift.”

Daniel Levine

Director, PS and Implementation

“Our team manually logs weekly account updates in Salesforce today. Signals can automatically surface risks and key customer requests from conversations, giving our account managers the insights they need without extra manual work.”

Richard D'Ambrosio

Director of PS, Customer Success

"On more complex implementations, we spend 10–15 hours documenting decisions and structuring requirements to capture everything. With Nitro’s documentation agent, it could automatically pull key decisions from our calls and keep documentation updated as the project evolves.”

Stacey Milgram Potzka

Vice President of Operations and Implementations

“Today our team manually creates tenants, assigns roles, and configures environments for every new customer. What’s exciting is that the configuration agent can automate this setup, dramatically reducing manual effort and helping us deliver faster implementations.”

Vidwesh Umasankar

Practice Leader, Professional Services

Manage the entire delivery lifecycle in one place

Staff every onboarding with the right team, instantly

Nitro Resource Manager keeps staffing plans accurate and teams balanced by handling resourcing changes automatically.
  • Match people to projects by skills, availability, and fit
  • Manage reallocations when timelines or workloads shift
  • Handle backfills so projects stay covered and on track

Never lose billable hours to missing timesheets

Nitro Time Guardian keeps time approvals moving by handling gaps, policy checks, and missing entries automatically.
  • Flag incomplete or inconsistent timesheets before approval
  • Enforce time-tracking policies without manual review
  • Chase missing entries so managers only review exceptions

Spot margin leaks before they compound

Nitro protects project margins by monitoring revenue, forecasts, and variance automatically.
  • Surface margin risks before they compound
  • Flag budget, revenue, and forecast deviations early
  • Explain what’s driving variance in seconds, not spreadsheets

Protect time-to-value by catching drift early

Nitro gives you real-time visibility into milestone progress, so you can catch drift before go-live is at risk.
  • Track how each onboarding is pacing against critical milestones
  • See which projects are on track, delayed, or starting to slip
  • Course-correct early before risks impact customer time-to-value

Automations that keep onboarding moving

Automatically assign tasks, trigger follow-ups, and keep onboarding moving without manual check-ins.
  • Build reusable workflows across projects, phases, tasks, and forms
  • Trigger Slack, email, or in-project notifications when delays or actions need attention
  • Auto-launch projects from CRM data and push real-time project updates back to your CRM

Deliver a delightful customer experience while keeping them accountable

Build your own branded customer portal

Mix and match elements like LEGO blocks to build self-guided, high-touch, or hybrid onboarding journeys for every customer.

One-stop shop for your customers

Bring tasks, plans, conversations, files, and decisions together so customers always know what’s next.

Escalation and churn risk detection

Use delivery activity, engagement, and feedback signals to catch risks early and act before they escalate.

See how teams transformed
onboarding with Rocketlane

Braxton Clement

Sr. Director, Customer Onboarding
SupportLogic
Read more
Before Rocketlane
After Rocketlane

Delayed onboarding

Inefficient onboarding due to reliance on spreadsheets and a lack of a tailored approach leading to delays.

60% improvement in time-to-value

60% improvement in time-to-value through customized onboarding at scale, enhancing customer satisfaction.

Clunky UX and reporting limitations

GuideCX offered a cumbersome user experience and lacked intuitive reporting capabilities, complicating project management.

Automatic project creation via Salesforce

Seamless Salesforce integration for automatic project creation and time tracking features eliminated manual data entry.

Lack of a centralized system

The absence of a centralized system made it difficult to track customer requirements, and identify project bottlenecks.

Comprehensive reporting

Comprehensive reporting provided deep insights into project progress, task completion, andefficient resource allocation.

Enter the agentic world of services with Rocketlane

Experience how delivery feels when AI agents work beside you — faster timelines, leaner budgets, and scale that once felt out of reach.