Welcome Note
CEO and Co-founder, Rocketlane
Sri is the CEO and Co-founder of Rocketlane, the #1 rated Customer Onboarding and PSA Platform. A two-time entrepreneur, he is passionate about all things CX and project delivery. Sri has spent his last decade building and scaling SaaS businesses. His last start-up was acquired by Freshworks (NASDAQ:FRSH) in 2015.
May 22nd, Wednesday
Join us as we kick off our event with a warm welcome from the host, setting the stage for an exploration into the art of 'productizing your services.' Get ready to dive into discussions and insights on transforming your service offerings into scalable, value-driven solutions.
The UX of Delivery is a critical aspect of success for PS organizations, impacting client satisfaction, reputation, employee engagement, and competitiveness. By prioritizing client-centricity, continuous improvement, and innovation, PS organizations can elevate the overall client experience, drive business growth, and thrive in today's competitive landscape.
As we reflect on the enlightening discussions and valuable insights shared on day one, we're invigorated to elevate our journey on day two. Join us as we build upon today’s learnings and delve deeper into key topics discussed.
Get ready to ignite your inspiration, expand your knowledge, and seize new opportunities as we embark on another day of empowerment and innovation.