Solo
Flow Customer Success Manager, Pluralsight
Jasmine Reynolds is a dynamic Strategic Enterprise Customer Success Manager renowned for her expertise in elevating the customer experience. With 8 years of dedicated experience in customer success and a robust twelve-year background in account management, she brings a distinctive blend of Customer Nurturing, Customer Championing, Retention Strategy, and value-based selling to every engagement.
May 22nd, Wednesday
Don't miss our session on transforming your customer onboarding with Scrum methodology! Led by Jasmine, an expert Customer Success Manager, discover how Scrum principles can streamline processes, boost efficiency, and enhance satisfaction. Learn to break down onboarding into sprints, prioritize tasks, and foster team collaboration. Gain practical insights and real-world examples to accelerate time-to-value and delight customers. Whether new to Scrum or seeking improvement, this session offers actionable strategies to elevate your onboarding efforts. Sprint towards success in customer onboarding with us!