Solo
Dennis Mahoney
Strategy Advisor, Dennis Mahoney Consulting
An experienced customer and services leader; Dennis applies an entrepreneurial approach to building and leading teams focused on assessing operational challenges and working with internal and external customers to implement change, deliver growth and improve structure to evolving organizations. Dennis has held PS and CS leadership roles at WalkMe, Mixpanel and PwC Consulting. He is currently advising venture backed SaaS companies on starting, growing and scaling their PS and CS organizations to maximize customer and P&L outcomes.
SESSIONS
May 22nd, Wednesday
A world class services organization goes beyond selling and delivering customer onboarding's. Those that truly thrive are seen as trusted advisors both for Customers and for internal partners across sales, product and customer teams. In this session we will focus on key aspects of developing and selling services products to deliver customer value results along with how to align with sales and renewal teams to optimize recurring revenue outcomes.
