2022

The State of Customer Onboarding

And... done!

We've sent the report to your email.

Want access to the best minds in customer onboarding and implementation?
Oops! Something went wrong while submitting the form.

100+ Customer Onboarding and Implementation professionals share their work goals, challenges, and trends they foresee.

Respondents include onboarding and implementation professionals from

Some key findings
60%

of respondents use at least 4-6 tools for customer onboarding

56%

reported low visibility into project progress is the biggest cause of customer escalations

58%

believe that holding customers accountable is a challenge

Learn the most pressing problems of the customer onboarding industry and how you can solve them.

Thank you for your interest

Download your State of Onboarding Survey 2021 survey report below.
Oops! Something went wrong while submitting the form.

How are companies collecting customer feedback on their onboarding?

Well, there are lots of different approaches. Survey respondents shared the ways they currently onboard data...

Bringing order to your
implementation and onboarding chaos.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Move your customer onboarding onto the fast lane