Take 9 practical ideas back to your team

The highlights of PropelX 2026, London. Now in a book

PropelX 2026 brought together 250+ service delivery professionals to dive into what it actually takes to win in the outcome era. They discussed the strategies, operating models, and mindset shifts that separate the firms thriving from the ones that are just surviving.

The highlights from all these conversations have now been condensed into one short book. 

A practical kit for building your PS organisation in the outcome era — for you to read in less time than it takes to make dinner.

Why this book is worth your time

Question the old playbook
The sessions surfaced assumptions that no longer hold: from how teams scale, to how value is measured, and where AI belongs in delivery.
‍
Take back proven approaches
Learn how leading teams are applying these ideas inside real organizations, with frameworks, examples, and operating practices you can adapt to your own context.
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Turn ideas into next steps
Identify where to improve across delivery, team design, value measurement, AI, and growth.

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Get the Ideabook

Leaders From Modern Companies Attended PropelX

The voices behind every page

Isy L

Founding Forward Deployed Engineer

Vedika Parvez

Product Manager

Heather Pertel

Head of Partnerships & Alliances

Nadeem Ahmed Najeeb

Product Manager

Randeep Jaidka

Global VP of Professional Services

Akbur Ghafoor

Head of AI Deployment, EMEA

Boaz Francis

Head of Forward Deployed Engineering

Jeffrey Boopathy

Product Marketing Manager

Chris Cowlard

Head of Client Delivery Transformation

Jacqui Morgan

Head of Client Delivery

Adam Maze

Managing Consultant

Simon England

Partner

Steve Beckley

Director & Co-Founder

Martin Roxby

Director & Co-Founder

Jonathan Fletcher

Director of AI Workflow Architecture

View all speakers

View all speakers

A Glimpse of PropelX 2026

The Golden Comet Awards—this year’s bar-raisers

Professional Services Leader of the Year

Professional Services Leader of the Year

Best Professional Services Team of the Year

AI Trailblazer in
Professional Services

What happened at Propel shouldn’t stay at Propel. Here’s every other edition.

Discover fresh perspectives on AI, intelligent delivery, and the future of professional services.

Watch session

Watch session

Explore conversations from London on AI-powered delivery and the shift to customer outcomes.

Watch session

Watch session

There's more. All 34 sessions of Propel 26. In one Ideabook

Get the Ideabook

Get the Ideabook

Pan Pacific London,
UK

September 10, 2026
In-Person
Recording

PropelX 25 Recording

Propel24 Recording
Propel23 Recording
Propel22 Recording
Resourses
Propel25 Ideabook
Propel24 Ideabook
Propel23 Ideabook

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Take 9 practical ideas back to your team