The world’s #1 event for delivery professionals

September 10, 2026

Pan Pacific London

Built for the leaders defining what's next in services.

PropelX 2026 is the event for service delivery leaders across the EU. Come ready to dig into what it actually takes to win in the outcome era — the strategies, operating models, and mindset shifts that separate the firms thriving from the ones just surviving. Expect sharp sessions, real conversations, and a room full of people who get it.

Attend PropelX

Attend PropelX

Attend Propel26

100+

Attendes

10+

Sessions

20+

Speakers

1

Epic party

200+

Attendees

10+

Sessions

20+

Speakers

1

Epic party

Leaders From Modern Companies Attend Propel

From experimentation to execution

AI moved fast from exploration to impact. Enterprises invested, tested, and learned—but too often, results didn't match the effort.

In 2026, that phase is over. The focus has shifted from what AI can do to what it actually delivers.

Why this year marks a turning point

  • AI investments are judged by business results, not experiments
  • Adoption inside real workflows is the key success metric
  • Speed, reliability, and ROI matter more than vision decks
Theme

Enter the Outcome Era

AI is here, but where are the outcomes?

AI is transformative—but its value lies in measurable business impact.

The next generation of software embeds AI across teams, systems, and delivery models to drive clear, repeatable outcomes.

Explore the six sub-themes shaping the future of PS.

AI-Powered Delivery Transformation

AI is reshaping delivery without requiring larger teams. Smarter operating models will become the norm.

Team Evolution &

New Roles

AI is redefining how teams work, creating new roles, skills, and ways of collaborating.

Success Metrics & Measurement

AI makes work more measurable, shifting success toward tangible business outcomes.

Delivery Model
Innovation

Delivery is being reimagined with continuous execution, shorter TTVs, and AI-first processes.

Pricing &

Partnerships

Outcome-based pricing and new partnership models will reshape how services are delivered.

Leadership &
Strategy

As AI becomes a business lever, leaders must rethink growth, services, and operating models.

Our speakers from PropelX 2025

Nick 

Mehta

CEO of Gainsight

Book Your Tickets Now

Early Bird

Available until July 31.

£49 £99

you save £50

  • Full access to the in-person event
  • Exclusive networking
  • Lunch and dinner included

Get Tickets

Get Tickets

Limited availability.

Standard

Available after July 31st.

£99

Available once Early Bird tickets sell out.

  • Full access to the in-person event
  • Exclusive networking
  • Lunch and dinner included

Get Tickets

Get Tickets

The Propel26 Experience

Where It’s All Happening

A space where luxury meets leadership.



Nestled in the heart of the City, Pan Pacific London sets the perfect tone for PropelX — sophisticated, contemporary, and designed for forward-thinking conversations.

Speak at PropelX

Speak at PropelX

Voices From Propel25

Pan Pacific London,
UK

September 10, 2026
In-Person

Attend PropelX

Attend PropelX

Recording

PropelX 25 Recording

Propel24 Recording
Propel23 Recording
Propel22 Recording
Resourses
Propel25 Ideabook
Propel24 Ideabook
Propel23 Ideabook
Speak at PropelX