Jan Young

Principal Consultant, JanYoungCX

Jan Young is a Principal Consultant for The Success League, a boutique Customer Success consultancy with workshops, coaching services and certifications for CSMs and CS Leaders. She is passionate about lifelong learning, demystifying technology, building effective relationships and communities, and optimizing teams, processes, and systems.

Sessions

DAY 2

APRIL 19, WEDNESDAY

time (PST)

Title

Speaker

02:15 pm

Workshop

5 Easy steps to scale your onboarding

45 mins

In this workshop, Jan Young, Principal Consultant at The Success League, will take you through 5 simple steps to scale and optimize your onboarding process for maximum impact.