Deep Dives

Communicating value and results in onboarding, implementation, and PS

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Deep Dives

Communicating value and results in onboarding, implementation, and PS

Complete the form below to view this recording

Thank you! Your submission has been received!
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This webinar is best for:
1. Services delivery professionals
2. Customer onboarding professionals
3. Implementation teams


What defines success for your team? How does your organization measure the effectiveness of onboarding, implementation, and post-sales processes?

In this webinar, Steven Cronin, a seasoned B2B SaaS Advisor with extensive experience in post-sales leadership, dives deep into the art of communicating value and driving impactful results. This session is designed to help you showcase the measurable outcomes of your team’s efforts, aligning your strategies with revenue goals and organizational success.

Topics covered include:

  • How to effectively present value to management and key stakeholders
  • Understanding lagging vs. leading indicators of value
  • Strategies for tracking and driving adoption across post-sales touchpoints
  • Tying your team’s value to revenue growth
  • Overcoming challenges and embracing mindset shifts

Featuring

Steven Cronin

B2B SaaS Advisor, Resonant People Consulting