I believe in human connections, real human connections - they're the heart and soul of everything I do. Sales? Yes. Account Management & Customer Success? Yes. Professional Services, YES! Coding? Err.. nope. This is why, despite having an engineering degree, I've always been drawn to genuine conversations over endless screen time. I’m one of the lucky ones who contributed to the adventure and soaked up all the learnings, as Freshworks broke walls, expanded offices over multiple floors and countries, scaling from being a Series B to a multi-billion dollar enterprise that debuted on NASDAQ in September 2021. My decade of experience has taught me this: solve for today, innovate for tomorrow. This is the approach I am committed to - whether with my team, customers, or our partners.