Solo
Jarvis Harris
Head of Customer Success & Renewals, Xactly
With unbelievable humility, Jarvis J. Harris has accomplished in 45 short years what takes some people a lifetime. With boat-loads of drive, a bit of finesse, and sheer stick-to-it-tive-ness, he has achieved a litany of “firsts” and “youngest.” Jarvis continues to do wonderful things personally and professionally as he currently mentors, ministers, and consults while running CS & Renewals at Xactly Corporation as the Global Head of Customer Success & Renewals Management.
SESSIONS
Learn how to build a customer onboarding strategy and engagement plan based on joint deliverables for both the customer and the vendor. Key Points: - Learn how to lock in what the customer needs and what you want - Planning for 30,60 and 90 days to first value attainment - Organic Success Stories that originate from hitting first value
