S02 Ep.10: Professional Services for PLG Companies
Brent Ludwig, Head of Professional Services, Celigo, talks about the significance of setting up a professional services team at a PLG company and the positive impact it can have on the company’s resources.
In this episode of The Launch Station, we are joined by Brent Ludwig, Head of Professional Services, Celigo. Brent has spent over 10 years at PLG companies, honing his professional services leadership skills. He has immense experience in building professional services teams at companies like Oracle, Salesforce, Zendesk, and lastly at Gong. He has a degree in computer science and started his career in SaaS as a developer at Motorola.
Brent believes in building his network and investing in the right people for the team.
In this episode, Brent talks about:
- His journey of setting up PS teams at PLG companies
- The need for a PS team
- The impact of having a formal PS team in the organization
- Tackling the challenges that come up in the process of setting up a PS team
… and more. Tune in!
Accelerate time to value for your customers with Rocketlane
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Other episodes
S02 Ep.10: Professional Services for PLG Companies
Brent Ludwig, Head of Professional Services, Celigo, talks about the significance of setting up a professional services team at a PLG company and the positive impact it can have on the company’s resources.
S02 Ep. 09: Hiring your first customer onboarding team
Jeff Kushmerek, CEO & Founder, Infinite Renewals gets talking on setting up your first customer onboarding team
S02 Ep. 08: Scaling without compromising on customer experience
Sloan Pettersen, Director of Global Client Onboarding at Impact, shares her insights on the ability to scale and automate while still providing a positive customer experience.
