S01 Ep.13: Deepak Kumar, Aryaka Networks - Putting Your Best Foot Forward in Customer Onboarding

Deepak Kumar, Chief Customer Officer, Aryaka Networks, talks about the best practices for kicking off customer onboarding projects
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In this episode, we talk to Deepak Kumar, Chief Customer Officer, Aryaka Networks. Deepak has worked over two decades in the enterprise software industry, and was SVP and GM at [24]7.ai. At Aryaka, his key focus is on enhancing customer experience globally.

In this episode, Deepak talks about:

  • Establishing a social connection with clients
  • What has changed in client servicing and customer success over the last decade
  • What’s next for customer success
  • Reasons implementation projects in the SaaS domain fail

… and more. Tune in!

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